The last few years have seen a huge rise in the use of automated voicemails and auto-attendant greetings. This has been especially true for the business sector, where professionals should record friendly and polite voicemails to greet their customer callers.
27. Hi, It’s [your name] of [your company]. I’m in a meeting at the moment. Please leave your message and contact information, and I will get back to you within [realistic timeframe]. Thank you for calling.
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22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
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Your voicemail greeting should be clear, succinct and to-the-point. You don’t have to put your clients through a sales pitch when they are trying to just get some information about your service or product.
It’s worth noting that BrightLocal did not include an option for messaging these businesses directly from the search results page. Google My Business rolled out a feature that lets text-enabled businesses prominently display this option within search results, and the survey would’ve been a lot more valuable if they included that. However, the feature is still relatively new, and it’s not very common to see text-enabled businesses taking advantage of this functionality yet. As it continues to normalize, texting will likely become the go-to way people reach out to businesses they find online.
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The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Website: https://www.mycountrymobile.com/2021/09/09/6-phone-greetings-for-business-that-improve-customer-interaction/
More than 100 professional voice actors are available to record your phone greetings, including bilingual options.
Website: https://www.eou.edu/coronavirus/2020/03/24/march-24-2020-voicemail-and-phone-instructions-when-working-from-home/
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3. Hello, this is [your name]. I’m sorry I’ve missed your call. If you leave your name, number, and reason for calling, I’ll get back to you as promptly as possible.
Other employees can set up extension mailboxes individually; however, an office administrator can set up two or more mailboxes and navigate between them.
From the customer view in https://admin.webex.com, go to Users and select the user you want to reset the voicemail PIN for. 3