It’s imperative for any business owner and/or entrepreneur to have a professional, snappy and appropriate voicemail greeting for their business. Automated greetings will only help current customers stay in touch with you and you will create a great first impression on potential clients.
In order to create unique greetings for your customers, first you have to have a couple call tracking phone numbers. These will allow you to track where your customers are finding you and how they are hearing about you. In addition, you will get the option to record a different call greeting for each phone number you own, even though all of the calls forward to one place.
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Examples of Good Business Voicemail Messages. It makes a positive difference when you record a greeting message that adheres to the basic elements of good voicemail greetings. Here are some good business voicemail greeting examples: Hello, this is Jim Smith. I am currently on the phone servicing another client.
A voicemail greeting is a simple message that plays before callers leave a message. It may play either when you don’t answer or if your phone is off. A professional greeting may encourage people to leave messages, which in turn makes it easier for you to get back in touch. Keeping that communication open and efficient may lead to better business relationships. It also helps you put forth a professional image for your business.
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4. Introduce yourself by name when you call someone else. When you make a phone call, the person on the other line might not know who you are. If they answer with a “hello?” always start by saying who you are, even if they are a close friend or family member. They might not have caller ID, or they might not have your number saved. Try saying, “Hey Mike, it’s Ruby calling.”
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For When to Forward or When Not to Forward, select a Business Schedule and Holiday Schedule from the drop-down menu. 10
If the company greeting is being used by a live agent, you can use this part of the message to relay information in a quick, convenient way, like “Are you calling regarding our Biggest Sale of the Year?” It gives them information they may not have had otherwise, even if they’re calling for something completely unrelated.
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Hello! You have reached the voicemail of John Doe . Please leave your name, phone number, and a brief message and she will return your call as soon as possible. Thank you and have a great day.
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7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
- Welcome to (company name), we appreciate your call. Unfortunately, no one is available to take your call, so please leave your name, number, and a message, and we will contact you as soon as possible. Thank you.
Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.
Therefore, as a rule of thumb, it has been advised that business professionals should return calls within 24 hours. If for any reason a prompt callback is not possible, for instance, if it is known that the call may be lengthy and the individual does not have time to talk until another day or so, they should still leave a brief voicemail message to acknowledge receipt of the call and advise when they anticipate being able to have the discussion. Additionally, voicemail messages should be checked at least once a day, if not more.
07Thank you for calling [business name]. I’m out assisting other clients with their goals, at the moment, but look forward to attending to you. Please leave a message and I’ll return your call within one business day. To schedule an appointment press 1. This is an example of an industry-specific voicemail greeting. This voicemail gives specific and clear instructions to the callers.