In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
Every missed call represents a missed business opportunity. Maybe that caller was in the market for your services, and they were working through the search results until someone picked up. Or they were checking to see how late you were open or if you had a product in stock.
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Create recordings as long or as short as you need. Total recording time can vary, but on average, 75 words equals about 30 seconds.
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Voicemail is a service that lets callers leave a voice message for you if you aren't available to answer your mobile phone. There are both free and paid Voicemail options to …
AT&T Phone for Business offers 2 configuration options to accommodate the wide variety of businesses we serve. • Basic Voicemail: This simple arrangement uses 1 voicemail box to receive all messages for the business. Using AT&T Phone for Business Call Forwarding features you can direct incoming calls to a single, common voicemail box.
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“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
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Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
With music and messaging that appeals to your target market, you will captivate your audience. Your Message On Hold program can be more than a time filler for callers waiting, it can be an informative, entertaining, and educational tool. With the right content, callers will not only stay on hold, but will have an emotional reaction to your message.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”