The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
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Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
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Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
2. Give them a short Introduction of your company such as name and location - if have multiple offices- as well as your office hours. Popular examples are:
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“Thank you for calling (Brand Name), (tagline). My name is (agent name), may I ask who is calling? (client speaks) How can I help you today, (client name)?”
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
If you leave us a message with your details, we will get back to you at the earliest possible time. Thank you for calling and have a good day.
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04You have reached the offices of [your company/business]. Our representatives are all currently engaged. If you leave us a message with your name and number, we will get back to you in the earliest possible time. Thank you for calling and have a good day. Lines can often get busy for companies that have several representatives. This reassures clients that someone will get back to them once they are free.
Automatically redirects your incoming calls to another number, voicemail or do-not-disturb announcement.