Cox Business Voice Mail is accessed through a Cox Business Voice Service or through another phone line. Review the Voice Mail User Guide for complete voice mail access instructions. Cox Business Voice Mail subscribers can add Unified Messaging to forward voice mails to any email account.
In the side panel, toggle Enable Auto Attendant to off to disable the auto attendant. 4 Edit Auto Attendant General Settings
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A single, professional voice across all your IVR and ACD solutions and platforms, reflects on your brand, culture and the quality of your organization.
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
“Hey! You’ve reached us here at [XYZ company]. All our team is currently out of the office for the holidays. We’ll be back to work on [date] well-fed and therefore eager to speak with you!
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Upload the professionally recorded WAV file to use with the matching PBX feature. Replace Music On Hold with your own professionally recorded Messages On Hold.
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
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Please leave your details and a brief message at the tone and I’ll make sure your message reaches the right person.
You can choose a voice that is best-suited for your business and can deliver a warm and professional greeting. Your callers don’t want to hear a cold and indifferent machine voice.
22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
Also note, this system works over your NETWORK (not your phone wires). It will connect to up to 4 standard phone lines (or Internet-based VoIP service) but the connection between the phones and the UCM6204 "base" are done over a Ethernet NETWORK. The bad news is that if you only have phone lines running everywhere (2 or 4 wires only) then you will have to run new wiring. The good news is that if you already have a computer network and computers at each phone location, these phones can be connected to that existing network. (If you only have one network jack per location, the phones' built-in network switch lets you "pass" the network connection through the phone to your computer so both can be connected).
For Forward To, select at least one option from Default Phone Number or add a Different Phone Number. 11
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