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Call Center Greetings · “(Company) Product Support, this is (name). How may I assist you?” · “Thank you for calling (company). This is (name), …
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We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
Your voicemail greeting should be clear, succinct and to-the-point. You don’t have to put your clients through a sales pitch when they are trying to just get some information about your service or product.
At Omagi Salon and Spa, in Louisville, Kentucky, owner Marian Sang also has a surprise for new clients: “During the salon and spa tour, guests are invited to enter their name into a drawing for a free service which is given away once a month.”
Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
4. Liam Neeson Threatens and Delights Your Callers. Liam Neeson has been acting for decades but it was his recent role in the hit movie Taken that caught the attention of a younger audience.
Website: https://activerain.com/blogsview/392498/-free-voicemail-greetings-for-your-cell-phone#:~:text=It%20offers%20FREE%20voice%20mail%20greetings%20for%20the,over%20who%20can%20leave%20you%20a%20voice%20mail.
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1. For more information about [Company Name], press 2. If you are an existing customer, please press 3. For billing questions, press 4. To repeat menu options, press 9. For all other inquiries, press 0. 3. Language Options
"Hi, this is Phil. Leave a message. I'll call you back. Thanks." That's a little bit better. At least I know I called Phil. Does he check his voicemail often? What if this is an emergency? Is there another way to reach Phil?
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
First impressions matter, and even if someone is familiar enough with your business to get on the phone and reach out, that first call can have a big impact on how they perceive your business.
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
Our U.S.-based customer service team is always ready to support your business. Contact us anytime day or night - even on holidays.
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