Currently, Cox Business does not offer fax features in voice mailboxes; however, our development roadmap includes creation of special services that support faxing. Cox Business is launching a new platform for voice mail in 2014 and existing customers must set up their voice mailboxes during migration. How will I know when Cox Business is moving my voice mailboxes to the new platform?
If you need a short or personal voicemail greeting for your business or cell phone, we detail the various uses of voicemail greetings, provide examples, and discuss how it can be implemented for your business needs..
On the Menu page, under both the Business Hours and After Hours tabs, use the drop-down to assign each keypad number to their function. Click Next.
If you need a longer script or are having a Q & A Voicemail Script recorded, please refer to the pricing chart at the bottom of this page.
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.
Answer incoming calls during normal hours with a custom phone greeting specific to your business with routing options to particular departments or employees, or just give callers the information they need.
10Hello, this is [your name]. I’m probably at home just avoiding someone I dislike. A funny way of telling someone you’re avoiding them without sounding offensive or having to pick their calls. Please speak very slowly, make it short, make it sweet, and I’ll deliver the message to them. Using other household appliances as stand-ins for the message center is cute and funny. This voicemail will warn callers not to bring drama, so you can save yourself the trouble of having to hear a message that was about to spoil your day.
- Welcome to (company name), we appreciate your call. Unfortunately, no one is available to take your call, so please leave your name, number, and a message, and we will contact you as soon as possible. Thank you.
No, the voice mail on your phone can only be deleted through your Cox Business voice service or a cell phone. We recommend that you delete all audio files after listening to them since these files are large and will decrease your email storage capacity. (Note: Voice Mail older than 31 days will automatically be deleted from the mailbox.) The voice mail message can be transcribed up to 90 seconds. You can call your voice mail number or play the .wav file to listen to the entire message. I checked the box to receive Text (or audio) but did not get the email. What happened?
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
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What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
Solution: Make it easier for callers to reach a real person. For example, if you have multiple phone lines, Spectrum Business Voice offers you the option of setting up an auto-attendant that answers your business phone and provides callers with a menu of options—such as particular employees or departments. This way, callers are more likely to reach the people who can help them. A hunt group is another voicemail feature: If one employee does not answer their phone, it redirects calls to another phone line in your business and can keep trying all the lines you have. It will only direct calls to voicemail if no one answers their line.
Please leave us a message with your details and we will get back to you when the office resumes.
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …
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