"Hi, this is Phil. Leave a message. I'll call you back. Thanks." That's a little bit better. At least I know I called Phil. Does he check his voicemail often? What if this is an emergency? Is there another way to reach Phil?
Verbal Content – generally, you should use 100 words to make up 1 minute of content produced with background music. In other words, one to two paragraphs per minute. The topic can range from product promotions to general company information.
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It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
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Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.
Information: Your business voicemail should provide all the information the caller needs. ...Validation: A great professional voicemail greeting should thank the caller for their call and apologize for missing it. ...Motivation: The aim of a professional voicemail is to keep the caller on the line long enough to listen to your message. ...
You have reached (your business name). We may be on the line with another caller at the moment or away from our desk. Please leave your name, phone number, and a brief message and we'll return your call promptly
With YouMail, you can get a free phone number that adds a second phone line to your cell phone. One phone with two numbers, as simple as that. With a free phone number from YouMail, your existing number works just like before. You can call with it, or send and receive text messages, just like you might expect.
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
Any time you're checking voicemail from a phone line that is not your home line, you are required to enter your voicemail PIN. Did you forget your PIN? You can reset it.
If you’re looking for a short and simple message, we suggest turning to Homer Simpson as he tells callers to… leave a message.
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
3. Hello, this is [your name]. I’m sorry I’ve missed your call. If you leave your name, number, and reason for calling, I’ll get back to you as promptly as possible.
The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
9. OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.