41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
First impressions matter, and even if someone is familiar enough with your business to get on the phone and reach out, that first call can have a big impact on how they perceive your business.
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The key to your voicemail greeting is easy…It’s ENERGY! Practice having energy. An energetic voicemail is fun, and puts people at ease.
A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.
We expect to reopen on Friday at 8:30 AM. If you would like to leave a voicemail, please press 1 or send us an email at [email protected] After-hours greetings can improve your customer service. There is no one, perfect after-hours voicemail greeting template …
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2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
This voicemail greeting script is used to communicate information regarding changes to any business activities. It specifies how customers can communicate and do business with you during any transition time.
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
3. Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
A good cell phone voice mail greeting is clear, courteous and to the point. Enunciate, don't mumble, to make it as easy as possible for those with poor hearing or bad connections to be able to hear your greeting. Be polite, and save swearing for the conversation, if applicable.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
Over 1,000 pre-licensed on hold music tracks available to complement your professional phone messages!
Welcome to Business 1300 where our mission is to make your business even more outstanding. To better assist us in transferring the call to the appropriate person please select from one of the following options: Press one for Sales, two for Customer Service, and three for Reception. Promote your website and social media accounts. Sell additional products or services to already interested prospects. Answer FAQs Keep callers entertained while waiting. Supply important customer service information.
First impressions matter, and even if someone is familiar enough with your business to get on the phone and reach out, that first call can have a big impact on how they perceive your business.