Prospects want to feel confident that they have contacted a professional, that the company values their call, and they have made the right choice. So be friendly but not too blunt.
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A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
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Use internal mailbox—Users access their messages from their phone or from the Calling User Portal. Select Use new message indicator on phone to enable the indicator.
You’re ready to write up the company greeting that your staff and call center agents can use to best serve your customers.
The SALON TODAY editorial team has been gathering what we felt were some inspired salon greetings and salutations and thought we’d share:
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
42. Hi, you’ve reached [X company]. Our team is currently out of the office or assisting other customers. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.
Use internal mailbox—Users access their messages from their phone or from the Calling User Portal. Select Use new message indicator on phone to enable the indicator.
“Leave a message! Dit dit dit dit dit, dut dut. Dit dit dit dit dit, dut dut… After the beep.”
Phone message template helps you to record all your communication detail. To keep your communication more effective, it helps you to keep their record. It helps you to remind things which you forgot. For your business, phone messages or voicemail greetings are the easiest and convenient way to communicate with your clients. Accounting Templates
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30. Hello, you’ve reached [your name]. I’m currently out of the office and will return on [X date]. If your call requires urgent attention, please call [Name] at [phone number] and they’ll be happy to assist you. If not, leave a message and I’ll return your call when I get back.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
06Hi, you’ve reached the offices of [your company/name]. I will be out of the office between [dates] and [date]. You can reach me on my private cell [your number] if this is an emergency. Alternatively, you can call me when I get back to the office or leave a brief message.