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This is my first time setting up my auto-attendant / phone tree and I’m not sure what to do. Can you help determine what we’ll need?
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Given the choice, a lot of consumers would prefer to send your business a text than leave a voicemail.
If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner. Professional voicemails are important, because they’re an extension of your personal brand, reflecting what level of professionalism you offer. Use these voicemail greetings for work or personal cell phone messages […]
Website: https://support.sparklight.com/hc/en-us/articles/115010179367-Setup-and-Retrieve-Voice-Mail
There’s a reason this is standard. It starts the conversation off well and pleasantly, and it conveys to the customer that you appreciate them taking the effort to reach out to them. Even though it’s standard courtesy, it still leaves a better impression than a greeting that starts with “You’ve reached our phone line.”
(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
This employee cell phone policy outlines
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11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
You can generate a report that lists all inbound calls that reached the auto attendant service. 1 2
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
Website: https://www.openphone.co/blog/professional-business-voicemail-greetings/