There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them.
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Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
An auto-attendant message is the first interaction your customers or potential customers will have when they call. With today’s robus phone systems, don’t miss the opportunity to maximize caller interaction. With a well-produced phone menu, you can demonstrate your organization’s proficiency, reduce call wait times and reduce the amount of time spent routing callers. Route callers to the correct extension Prevent misrouted calls and reduce caller frustration Free up operators and agents to perform more productive tasks Conveniently route multilingual callers to an appropriate agent or telephone interpreting service Impress callers and reinforce company reputation with a voice that represents your brand
Category: Cell Phone, Phone Number, Customer Service, Support Number, Business Show more
- Hi, this is (company name). We are currently unable to take your call so please leave your name, number, and a message so that we can contact you as soon as possible.
11. “Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.”
Here are 15 business voicemail greetings to keep your clients and boost your credibility:
You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
50. Hi, this is the customer service center at [X company]. We’re sorry to have missed your call. Leave your name and number and the next available representative will call you back to assist you. Things to Include in a Voicemail Message Get the Caller to Leave Their Name and Phone Number
- Thank you for calling (Company Name- San Francisco). You have reached us after our offices hours so please select from the following menu options to leave a message.
Without business texting, you could be missing opportunities to serve your customers and increase sales every day.
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Get help with using your TELUS Office phone service with our collection of articles on call forwarding, star commands, voicemail options and other calling features.