With more and more calls going to voice mail, why not present the most professional and polished welcome possible to encourage detailed and informative messages that will improve the efficiency of responses.
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voicemail date/time. When retrieving voicemail from the phone (not email or web page) there is no date/time given for when the voicemail was received.
15. Hello, you’ve called [X Business Name]. We are currently closed. Our opening hours are [State opening hours]. Please visit our company website at [company website URL], or email us at [X email address]. If you’d like a callback, please leave your name and phone number, and our team will get in touch with you within 24 hours.
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See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
3. FreedomVoice. You get a 30-day free trial with FreedomVoice but you have the option of getting a vanity business phone number instead of a randomly assigned toll-free or local phone number.
A professional voicemail greeting is essential in many aspects of a business. In sales, it enables you to properly respond to inquiries from prospects and customers or discuss a deal in more detail. When they call, and you can’t answer, you may lose the opportunity for immediate communication and potentially lose a client or customer.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
"The voice prompts and hold recordings we received from On Air have been well received by our customers and staff. On Air's voice talent has proven to be a great fit with our brand, and they made the recording process as smooth as possible." - Adam Rawlings, Proposal Writer/Marketing Support, G4S Canada, Toronto, ON
On the Greeting page, under both the Business Hours and After Hours tabs, choose whether you want to use the default greeting, upload an audio recording, or record your own greeting. Click Next. 8
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
“Hello, you’ve reached the special agent Bond. James Bond. Okay okay, it’s actually [last name]. I’m currently away saving the world on a top-secret mission but I will get back to you as soon as possible. Please leave your name, contact info, number, and availability and I’ll call back as soon as I’m done helping M16. Have a great day. [last name] out!”
Answer incoming calls during normal hours with a custom phone greeting specific to your business with routing options to particular departments or employees, or just give callers the information they need.
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
10. Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.