Whether you’re making outbound calls to follow up with customers, confirm appointments, get approval for a service, or chase down leads, you have to expect that it will take a few calls before you actually get a hold of someone. This wastes valuable time your front desk receptionist or sales representatives could be spending on other critical tasks.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
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1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘ double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.']
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“Thank you for calling Ford, where we’ll go further with you. My name is Julia. Are you calling to book an appointment at our Jacksonville dealership for our upcoming sale?”
You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
Some people might be willing to call you again later. But everyone else is either going to just give up or turn to one of your competitors.
A single, professional voice across all your IVR and ACD solutions and platforms, reflects on your brand, culture and the quality of your organization.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
Professional business voicemail greetings are significantly different from ones you record for individual use and complete your professional business image. They’re more generic in nature and designed to provide information to the caller while ensuring they leave a message. Where possible, explain when you expect to return calls. Typically, they’re recorded for the following:
Here’s another funny one for those times you really want to lighten the business mood:
Lines can often get busy for companies that have several representatives. This reassures clients that someone will get back to them once they are free.
Snap Recordings has over 100 professional, industry-leading voice talents available.
4. Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support).
Welcome to Business 1300 where our mission is to make your business even more outstanding. To better assist us in transferring the call to the appropriate person please select from one of the following options: Press one for Sales, two for Customer Service, and three for Reception. Promote your website and social media accounts. Sell additional products or services to already interested prospects. Answer FAQs Keep callers entertained while waiting. Supply important customer service information.
If you have call forwarding enabled, then those call forward settings override the voicemail settings you configured.
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”