Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
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Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
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1. Make sure to use positive and anti-cliche wording; write your message in your own words and unique to your company. Here are a few examples:
Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
-(Very long pause) Wait! Please don’t hang up! I want to hear what you have to say.
If you are alright with your prospects reaching out to you after work, then share your contact details will help them to reach out to you. This is not a mandatory technique, but if you believe that you can cater to prospects after your working hours then this technique is great to conduct.
Make it funny! Now not everyone is the funniest comedian, and this time to practice a stand-up routine. No one wants to reach your voicemail just to be greeted with 15 knock-knock jokes. But you can easily add some humor, lighten up the tone a bit and try to leave people with a smile. Of course, keep it light – no dark humor here.
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To allow callers to dial an extension without a menu prompt, check the Enable extension dialing without requiring a menu item check box. 7
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
In the side panel, under Business Hours Auto Attendant, click Greeting.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.