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In order to create unique greetings for your customers, first you have to have a couple call tracking phone numbers. These will allow you to track where your customers are finding you and how they are hearing about you. In addition, you will get the option to record a different call greeting for each phone number you own, even though all of the calls forward to one place.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address].
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
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Your voicemail PIN can be any number 4 to 15 digits long. Be sure to make note of it because you'll need it to access your messages in the future.
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Callers don’t have the luxury of seeing the script laid out in front of them while they’re listening to the various menu options. With this in mind, it’s important to use language that’s easy for callers to comprehend the first time they hear it.
“Greetings, this is Science Officer Spock. Currently there are no lifeforms available to take your call but at the pre-arranged audio signal, please feel free to leave any verbal communication you feel is necessary. Live long and prosper.”
Without business texting, you could be missing opportunities to serve your customers and increase sales every day.
For Calls To, select a number or alternative number from the drop-down so that calls are forwarded when a call is received to this number in your organization that you define. 13
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4. Include Other Contact Methods. If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting.
A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a special message during a holiday.