11. Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.
Stephen Colbert asked Samuel L. Jackson to record his infamous voice on his outgoing message recording. Click here and listen on Youtube to what it would sound like if Mr. Jackson leant his voice to your voicemail recording.
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To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
Create a new schedule—Create a new name for the schedule and select the business hours. Edit Business Hours Menu Options for Auto Attendants
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
Let the customer know that they're being served by a real person, and not an impersonal automated system. Ask a question. “How are you doing today?” “How may I direct your call?” “What can I do for you?” Whatever question you ask, it should let your caller know that you care, and are there for them.
Your voicemail greeting should be clear, succinct and to-the-point. You don’t have to put your clients through a sales pitch when they are trying to just get some information about your service or product.
If your system is programmed in a unique way and the following instructions don’t work, feel free to call the Infiniti support team for a remote service job (at standard rates) and we will do our best to help you out before the Christmas break. Please note that availability is limited during this busy period, so we advise that you test and call as soon as possible to avoid disappointment.
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”
Need help recording a professional sounding greeting for your business? Contact us with your pre-written script, and a member of our voice talent team will be happy to record it for you for free.
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When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
On the Basics page, enter the following information, and then click Next. 4
4. Google Voice. You might already use a Gmail account for your business email, so why not get a free business phone number too! You can use the Google Voice app to make free phone calls and texts on the following devices
You might take this as a good sign: people have realistic expectations, and you don’t have to feel pressure to pick up the phone right away. But the reality is that this means people see phone calls as a big commitment. They’re setting aside a block of time just to ask a quick question. And the bigger the commitment it is to interact with your business, the fewer interactions you’re going to have.
38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.
4. Vacation Day Voicemail Greeting. If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it.