The second you’re on the opposite end of an automated voice directory, what’s the first thing that you typically hear?
You can forward all incoming calls dependent on a set of criteria that you define.
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10. T-Mobile Visual Voicemail. T-Mobile Visual Voicemail is yet another great voicemail tool for your android devices for accessing and managing your voicemails.
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Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
Choose words and expressions that complement your business, brand and industry. As an example, a construction company would use words and expressions that convey high quality and solid workmanship; while a florist would use sensory descriptions that arouse smell and beauty.
2. Hello, you have reached the office of [your name]; I will be out of my office starting on [date] and will be returning on [date]. You can call me when I return or leave a brief message. If this is an emergency I can be reached on my cell, which is [your number].
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The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
Use external mailbox—Users have all their voice messages sent to a specified email. This will disable access to voicemail messages from users' phone, desktop app or the Calling User Portal. 4
Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
Thanks for calling (ABC Inc). The office is closed in observance of the holiday. We will re-open Monday the 7th at 8am. If you need assistance, use our online form to email us or you can leave a message after the tone and a representative will call back when we return to the office. Thank you.
32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].
Extension mailboxes enable businesses to share a group of mailboxes, but route incoming calls to one main voicemail number. They include a primary mailbox and up to nine (9) additional boxes. Each has characteristics of standard voice mailboxes and must be activated by an authorized user before they can be used. Once activated, log in to the mailbox, change the PIN, record your greeting and your name.
6. You have reached [your business]. All of our representatives are currently busy, but if you leave us a detailed message with your name and number we will return your call in the next two hours. Thank you for calling and have a great day.