If you need a longer script or are having a Q & A Voicemail Script recorded, please refer to the pricing chart at the bottom of this page.
In this quick guide, we’ll take a look at what makes a good business voicemail greeting, breaking it down into the elements that every voicemail greeting should contain.
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You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
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Access Auto Attendant Greetings Log in to 8x8 Admin Console. Click Auto Attendants. Click Edit (pencil icon) to the right of the Auto Attendant you wish to edit. If you have a holiday schedule set up, select it from the drop-down. Go to Call Handling Menus and select one of the following: Weekdays Holidays Alternate Select one of the following: Open Hours Menu Closed Hours Menu Lunch Hours Menu Click Change to the right of the pre-existing audio file. Note: If no audio file is selected, it will display Select File. Click + Create Audio Files. Upload or record a holiday-specific greeting. Select By Uploading an Audio File to upload an existing audio file from your computer. (Continue below to Upload Greetings.) Select By Calling a Number to Record to record a greeting through a call to your phone. (Continue below to Record a New Greeting.) Enter the Title of your recording. Click the center of your screen or drag an audio file to the Upload your Audio File window. Note: Audio files are limited to 5 MB and must be in an accepted file format: .au, .wav, and .mp3. Click Save.
“Thank you for calling (Brand Name), (tagline). My name is (agent name), may I ask who is calling? (client speaks) How can I help you today, (client name)?”
The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
Share with your caller when they can expect a callback. If you return calls within 24 hours, let them know. Give them an estimate of when they can expect your call.
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
The last few years have seen a huge rise in the use of automated voicemails and auto-attendant greetings. This has been especially true for the business sector, where professionals should record friendly and polite voicemails to greet their customer callers.
Most business greetings include a simple, firm handshake. Pay attention to names, and always introduce the “less important” person to the “more important person.” Business etiquette dictates that clients should be considered the “more important person,” even more so than the boss. Run this by your boss beforehand, however.
Or, from any phone, call your business phone number, and then press * to skip the voicemail greeting. Enter your mailbox PIN. For mailbox settings, press 4. For greetings, press 3. Do one of the following, and then follow the prompts: To record a personal greeting, press 1. To record an extended absence greeting, press 2.
Earlier, we noted that Avochato’s 2019 study found that 92 percent of consumers expect to wait five minutes or more before talking to a person. But interestingly, an older study by Velaro found that 32 percent of respondents said they were unwilling to wait on hold for any length of time.
In the side panel, under Business Hours Auto Attendant, click Menu.
I am leaving a message and hearing the response, “Your message is too short.” Is there a minimum length for a message left in a voice mailbox?
Great price is only “great” if it includes great service. We want you to be our customer for life and we do that with amazing service that’s a great value. Our reputation for high-quality business phone solutions for more than 20 years continues to prove our commitment to putting customer service first.”
The key to your voicemail greeting is easy…It’s ENERGY! Practice having energy. An energetic voicemail is fun, and puts people at ease.