If you are going to make your business voicemail greeting humorous in some way, it should be tasteful and aligned to your service or brand. It should not get in the way of giving customers enough information when they call.
https://www.talkdesk.com/resources/webinars/ Is your business putting its best foot forward? Here are 9 professional phone greetings and voicemail to use to be more clear, concise and professional when communication with your customers. Best used for customer service and customer support teams. 2 Likes Statistics Notes About Support Terms Privacy Copyright English © 2021 SlideShare from Scribd English Español Português Français Deutsch Facebook Twitter LinkedIn You just clipped your first slide! Clipping is a handy way to collect important slides you want to go back to later. Now customize the name of a clipboard to store your clips. Sign up for a Scribd 30 day free trial to download this document plus get access to the world’s largest digital library. Wait! Exclusive 60 day trial to the world's largest digital library. The SlideShare family just got bigger. You now have unlimited* access to books, audiobooks, magazines, and more from Scribd. Services Message On Hold Phone Menu Prompts Narration Samples Voices Music Script Industry Contact Support About Us Our Team Employment Blog Store Search Google Juli Durante resources, tips, greetings 1 Comment
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You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
2. Give them a short Introduction of your company such as name and location - if have multiple offices- as well as your office hours. Popular examples are:
Hi {FirstName}, I’m probably on the treadmill right now, so let me know why you’re calling and I will get back to you when I catch my breath!
It’s worth noting that BrightLocal did not include an option for messaging these businesses directly from the search results page. Google My Business rolled out a feature that lets text-enabled businesses prominently display this option within search results, and the survey would’ve been a lot more valuable if they included that. However, the feature is still relatively new, and it’s not very common to see text-enabled businesses taking advantage of this functionality yet. As it continues to normalize, texting will likely become the go-to way people reach out to businesses they find online.
9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
If you choose to do this, make sure you develop a discipline. If you say you return calls within 2 hours, it needs to be 2 hours. Delivering on what you promise is what’s going to make your customer service stand out when it comes to busy times and people reaching your voicemail.
4. Google Voice. For people living in the United States, there is a great voicemail application available for you. Google has also succeeded in this field and launched Google Voice.
15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”
1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
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Here, the oncologist is busy consulting a patient, but he/she leaves ways for the callers to fulfill their needs right away. A lawyer’s office needs to maintain professionalism at all times in order to record the perfect voicemail greeting. Let’s look at an voicemail greeting script example.
5. Holiday Voicemail Greetings. Happy [X holiday]! You've reached [your name] at [X company]. I am currently out of the office, but please leave me your name, phone number, and the reason you are calling, and I’ll return your call after the holidays.
For Platinum and Maintenance Contracted clients, please use your normal contact numbers and process to contact us throughout the holiday period. (Your SLAs continue through the break)
You can use an existing business hours and holiday schedule to configure the time/days your auto attendant is operational and non-operational, or create a new schedule when you create an auto attendant. To configure your business hours and holiday schedules in advance of creating an auto attendant, see Create and Configure a Schedule in Cisco Webex Control Hub for more information.