To allow callers to dial an extension without a menu prompt, check the Enable extension dialing without requiring a menu item check box. 7
You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
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Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
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Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.
This voicemail greeting lets your customers or colleagues know that you are busy attending to other matters. It also reassures them that you will get back to them when you receive their message.
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Professional voicemail greetings for individual departments can be used to create a consistent tone and voice for the business across all departments. Prevent caller hang-up by providing them with the assistance or call back they need.
Objective Applies ToProcedure Access Auto Attendant GreetingsUpload GreetingsRecord a New GreetingTest Your Greeting Objective Applies ToProcedure Access Auto Attendant GreetingsUpload GreetingsRecord a New GreetingTest Your Greeting
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30. Hello, you’ve reached [your name]. I’m currently out of the office and will return on [X date]. If your call requires urgent attention, please call [Name] at [phone number] and they’ll be happy to assist you. If not, leave a message and I’ll return your call when I get back.
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Recording call greetings is really simple as well. You have the opportunity to record the message, play it back, and decide whether or not you want to keep the message you just recorded. This way, you can use as many tries as it takes to make sure that your messages sound professional.