People get frustrated when you don’t pick up the phone. They also get frustrated when the person who picks up the phone can’t help them, or if they have to wait a long time to talk to someone who can. A phone answering service like a virtual receptionist or call center can help reduce wait times and prevent missed calls, but if they can’t help a caller, your customers will feel like they’re just being passed from one person to another—and most people clearly don’t like that experience.
Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.

The way all your words and sentences come together gives your script a distinct written tone. Combine that with a specific speaking tone to create an on-hold message that reinforces your brand and product set. Selecting the correct tones will ensure your intended message is communicated effectively. If your target market is the younger generation, then a tone which embodies fun and excitement would be most suitable.
Calling your retrieval number — instead of your home phone number — is a faster way to listen to your messages remotely. You will be prompted immediately to enter your PIN and don't have to wait for your greeting to start.