The voicemail greeting is an important element of your business’ phone system because it is often the first impression of your business that customers will have. Creating a really good voicemail greeting is a unique opportunity that you can use to impress customers by putting your best face on, while increasing the chances that you’ll retain their business in those times when you can’t
You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
.
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
We actually know a top insurance sales guy who did a sales motivational message every day just like this, and people used to call just to listen to his thoughts.
voicemail date/time. When retrieving voicemail from the phone (not email or web page) there is no date/time given for when the voicemail was received.
The last thing is uniqueness. How many other people can you name who have the same greeting as you? If the answer is more than 1, you're not being unique enough. Think about this as your signature where people think of you when they hear it. My friends leave me messages that tell me to make it a great day because I've added that as my signature to all my voicemail greeting. Feel free to share yours with me by calling 414.640.7445 anytime. Don't be surprised if I actually answer the phone though!
At Numa, we observed that 11% of all text messages Main Street businesses sent and received throughout 2020 were for coordinating curbside service. Of all the messages that businesses sent and received through our platform, 11 percent were related to curbside pickup services.
4. You have reached [your business]. All of our sales representatives are busy serving other customers but we would like to return your call as soon as possible. For current pricing information or to check the status of your order, please visit us on the web at [your website]. Otherwise, please leave us a message with your name and number after the tone. If you would like to return to the previous menu, press the [key to main menu].
If you have a Hosted CloudPBX with SpringCom; the customer services and support team are operating as usual, and available via 1300 857 194 for support, adds, moves or changes to your system.
Our ticket support desk will be manned throughout the break during by a skeleton team; so please feel free to submit any and all your support tickets via [email protected]. (Please allow up to 2 business days for a response)
If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone system. Thank you for calling Merlow Plumbing. We are closed for Christmas from December 24th, 2015, until January 2nd, 2016. Our normal business hours are Monday through Thursday, 8 am - 6 pm. Please leave your message after the tone. Have a happy holiday, and we look forward to seeing you in the New Year. 5. Emergency Situation Voicemail Greeting
Read the latest issue of Salon Today Past Issues Subscribe Close Log In Create Your Account Log In Create Your Account Job Board Profiles Business Management Salon Services Recruiting / Hiring / Training Salon Finance Employee Management & Team Building Customer Service & Client Retention Retailing Culture Coaches and Consultants Email & Social Media Service Menus Technology Tools Decor & Furnishings Salon Spas & Tours Industry Event Coverage Webinars Industry News Research Studies Legislation News SALON TODAY 200 Salon Today 200 Content Salon of the Year STAMP Giveaways SalonShare Resource Center eBooks Resource Center Latest Industry Updates and Videos Education Center Upcoming and On-Demand Webinars Modern Salon Experience Log In Create Your Account Search Salon Management Job Board Profiles Business Management Salon Services Recruiting / Hiring / Training Salon Finance Employee Management & Team Building Customer Service & Client Retention Retailing Culture Coaches and Consultants Marketing & Advertising Email & Social Media Service Menus Technology Technology Tools Design Decor & Furnishings Salon Spas & Tours Wellness News & Events Industry Event Coverage Webinars Industry News Research Studies Legislation News Awards & Contests SALON TODAY 200 Salon Today 200 Content Salon of the Year STAMP Giveaways Resources SalonShare Resource Center eBooks Salon Management Unique Salon Greetings and Salutations by Stacey Soble | November 16, 2013 | Bookmark +
2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
Say that your prospects want to speak to the sales department and so when they realize that they have reached the right department and hear the voicemail messages, they will be compelled to leave their contact details so that the sales team can reach out to them later. They will be relieved.
Another great thing you can do in your voicemail messages is to leave a few spaces for your prospects to record their message, most of the prospects will do it because they know they will be reached out sooner given the situation of their need.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
Here are some examples of voicemail greetings for your direct business line that are both personal and professional. Enjoy!