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"Thank you so much for all of your help with our On Air equipment. We really appreciate you going above and beyond to make sure we had all we needed!" - Dr. Wells, Dr. Weese & Team, Nashville Center For Aesthetic Dentistry, Brentwood, TN Type of Inquiry General Quote Technical/Service Voice Talent Application How did you hear about us? Google Search Word of Mouth Referral Social Media Heard Our On Hold Message Do Not Fill This Out Home About Us Services Live Answering Services Live On-Demand Virtual Answering Service Industry Solutions HVAC/R Plumbing Electrical Small Business Non-Profits Energy Real Estate/Property Management FAQs Contact Us Accessibility Home Services Live Answering Service 8 Key Elements of a Proper Business Voicemail Greeting

what to say when answering a business phone

When it comes to Voice over Internet Protocol (VoIP) phones, businesses have two choices: softphones and/or deskphones. Both options offer the functionalities companies need to communicate and...
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat. .

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-If your phone has a gangsta rap ring-back tone, then I might wait for you to answer.
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.

best voicemail message for a business

After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
In the side panel, click Dialing Options. Edit Business Hours Schedules for Auto Attendants

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5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.

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    At Lavish Color Salon in Cleveland, Ohio, Owners Tracey and Anthony Cirino customize how the front desk answer the phones each month. For example, here's what they used in February for Valentine's: "Love is in the hair at Lavish Color Salon, this is Megan, how may I assist you?"

    Website: https://www.onsip.com/voip-resources/smb-tips/after-hours-voicemail-and-auto-attendant-greetings
    General Voicemail Greeting Examples Hello, you have reached Jim Smith. Unfortunately, I cannot take your call right now, but I would like to return it as soon as I can. ... Hi, this is Jim Smith. ... You have reached Jim Smith. ... You have reached Jim Smith in operations technology. ... Hello, you have reached Jim Smith. ... Thank you for calling. ...

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    Hi, you’ve called [your name] at [X company]. I am currently out of the office, but please leave your name, phone number, and a brief message, …

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    Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.

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    17. "Hello! You've gotten the voicemail of [your name]. Leave your name, contact info, and the answer to the eternal question ‘Which came first, the chicken or the egg?' Anyone who gets it right will receive a call back."

    Website: https://funnypng.blogspot.com/1976/12/funny-voicemail-greetings-audio.html
    Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.

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    Lines can often get busy for companies that have several representatives. This reassures clients that someone will get back to them once they are free.

    Lastly, the configuration is complex (especially if you have never dealt with these systems before) and the documentation is sparse. This package came from Telco Depot, however, and despite my having worked with similar system before, I did have 2 small problems which I called the tech support number about. The technicians were extremely helpful!! My issue only took about 20 seconds to solve and on my second call, the tech connected remotely to my computer and walked me through the configuration step I was getting wrong.
    Category: Cell Phone, Phone Number, Customer Service, Telephone Number Show more

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38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.

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Whether you run your business from your cell phone or own several companies, sometimes it is necessary to have multiple call greetings for when your clients reach your phone or your answering machine. However, setting that up can be difficult without sophisticated recording equipment and technical know-how.

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Here’s what you should know about how consumers use and think about phone calls with businesses. 10) 60% of consumers choose to call local businesses after finding them on Google

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File formatting specs are noted in your system manual or can be ascertained from your system provider. If you can provide us with the specific make and model, our producers will be able to determine the format required.

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