Each number can handle 2 simultaneous calls at the same time. You can purchase additional voice channel at $15/channel. 1 voice channel is equivalent to 1 voice call.
Thank you for calling BusinessCo. Unfortunately you have called us outside business hours. For more information on our products and services please visit our website at businessco.com.au. Alternatively, please leave your name, phone number and a message and we’ll return your call on our next business day. Thank you.
.
Upload the professionally recorded WAV file to use with the matching PBX feature. Replace Music On Hold with your own professionally recorded Messages On Hold.
Hello, you have reached [Company Name]. To continue in English, press 1, for Spanish, press 2. (Wait for customer to enter an option.) You’ve reached the main menu. To reach a staff member by name, please press 1. For sales inquiries, press 2. For technical support, press 3. To place a purchase order, press 4. For accounting, press 5. To find a store location near you, please press 6. Press 0 to speak with a representative. 4. Product-Focused
Enquire About A New Phone System Before 5pm, 30th of September & Receive A FREE Headset With Your New Phone System* STEP 1 Get The FREE NBN Guide STEP 2 VoIP + Sip Solutions VoIP Explained VoIP Phone Rates & Plans (SIP Trunking) VoIP & SIP Phone Systems VoIP & Traditional Systems VoIP & Hosted IP PBX System VoIP FAQ's Hosted CloudPBX Overview Features Hosted Handsets CloudPBX Call Rates Optional Extras Business Phone Line Plans Discounted Phone Call Rates & Plans New Phone Lines & Installation PSTN vs ISDN vs VOIP 1300 & 1800 Number Plans Top Phone System Brands Avaya Phone Systems Alcatel Phone Systems Ericsson-LG Phone Systems Business VOIP Phone Systems Top Categories Phone Systems Small Business Phone Systems Hosted Phone Systems Free Consultation Award Winning Support Contact Us Checklists & Resources Small Business Guide To The NBN New Phone System Checklist Relocating Phone System Checklist How to move ISP’s Checklist Top Links NBN & Your Phone System SIP Trunk Call Saving About Infiniti Careers Simply Headsets Infiniti Telecommunications is rated 4.5 out of 5 by 82 customers. Infiniti Telecommunications Pty Ltd. All Rights Reserved. Terms and Conditions and Privacy Policy.
According to Gartner Research, more than two-thirds of companies compete for business today primarily based on customer experience – up from only one-third back in 2010. Knowing this, it should not surprise you that customer-centric companies are 60% more profitable than companies that are not.
4. List extension numbers of available departments or employees - whichever is applicable to your organization- so that your callers would immediately select the right option. For example:
Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
• Uniform Distribution: routes calls to the first available line in the group that has been idle the longest.
Top 7 business voicemail greetings. 1. Hi, you’ve reached [ you name] of [ your business ]. I’m sorry that I’m not available to answer your call at the present time. Please leave your name, number and a quick message at the tone and I’ll forward your message to the appropriate person. 2.
- Thank you for calling (Company Name- San Francisco). You have reached us after our offices hours so please select from the following menu options to leave a message.
Business Voicemail Greetings. A professional Business Voicemail Greeting for your phone system is a necessity. When someone calls after hours, they need …
Category: Cell Phone, Phone Number, Contact Support, BusinessVeryfy It Show more
7. Automated And Recorded Voicemail Greetings Overview. Thank You! Callers Hear A Professionally Recorded Greeting Introducing Your Company, And Then The Caller Is Transferred Out To Speak To You Live.
You already know the importance of staying in touch with your customers, whether they’re down the street or across the ocean. More than ever expanding into international markets is necessary for many growing businesses - and Business Voice offers competitive per-minute rates so international calling doesn’t have to be expensive.