Your voicemail greeting should be clear, succinct and to-the-point. You don’t have to put your clients through a sales pitch when they are trying to just get some information about your service or product.
You can access listen to your voicemail messages from Microsoft Teams apps or phones, Skype for Business apps or phones, or Outlook apps.
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In 2006, Google launched their click-to-call feature, allowing people to call a business right from the search engine results page. Seven years later, they checked in to see how and why people were using it. They surveyed 3,000 smartphone users between the ages of 18 and 74 and found that 59 percent of them chose to use click-to-call because they thought it would be the fastest way to get a response from the business.
1. Hello and thank you for calling GetVoIP! We are closed today for the holiday, and will be back in the office tomorrow, Thursday the 14th. We apologize for any inconvenience this may cause, but expect a prompt response from us tomorrow! Happy holidays and have a great day.
When a customer is standing inside your business, it’s easy to direct them to a desired action. But when they’re at home, at work, or on the go, how do you steer them toward the things you need them to do?
In order to create unique greetings for your customers, first you have to have a couple call tracking phone numbers. These will allow you to track where your customers are finding you and how they are hearing about you. In addition, you will get the option to record a different call greeting for each phone number you own, even though all of the calls forward to one place.
- Thank you for calling (Company Name). Our offices are currently closed in observation of the Easter Holiday. Please leave a message and your call will be returned when we return.
You’ve reached [LinkedPhone – Where Freedom Rings]. We are currently off-duty. Our business hours are [Monday through Saturday, 9am to 7pm Eastern Standard Time]. Please leave your name, number, and the reason for your call and we’ll get back to you on the next business day. Thank you.
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Custom phone greetings audio files are fully optimized for the highest quality playback on every phone system.
This voicemail greeting lets your customers or colleagues know that you are busy attending to other matters. It also reassures them that you will get back to them when you receive their message.
Staff at Centre Salon and Spa in Westminister, Colorado, pride themselves on being on time, but on the rare occasion when a stylist is running behind the front desk staff intervenes before the guest starts to fret, say Owners James Pacifico and Cathy Schafer: “We apologize for the wait time, thank them for their patience and give them a Service Recovery Card which can be used for a complimentary service on their next visit.”
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. SALES SUPPORT
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
Hi, you’ve reached the home of [name]. If you are calling to collect a student loan, gambling debt, or other obligation, please press 1 and hang up now. If you are selling any product or service, or requesting charitable donations, please press 2 and hang up now. Otherwise, press 3 and leave your message now. Pressing 3 is optional.