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“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”

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The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
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That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
- Hi, you have reached (company name). If you know your party's extension, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 9 for a company directory, or hold on to speak with operator.

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The transcribed text is expected to be approximately 85% accurate, which means eight (8) words out of every ten (10) should be translated correctly. Since the voice mail transcription is done by an automated program, accuracy depends on several factors, including the caller’s accent and noise levels during the message recording. Names and nouns may not translate accurately. To ensure the receipt of a message, a copy of the .wav file “audio” is sent along with the text transcription. English and Spanish. Other languages will result in an error message, but voice mail will be attached in the email notification. In the email version, you will see ellipses (three periods) after the last successfully translated word if the next word or words cannot be translated successfully. You may also see question marks next to words that the transcription did not understand. To ensure receipt of a message, a copy of the .wav file “audio” will be sent along with the text transcription. How do I know who called if the system incorrectly transcribes the caller’s name? You can still listen to the audio version attached to the email message, or just listen to voice mail over the phone. If I delete the email containing the audio file, will that delete the voice mail on my phone?
3. Hello. Oh hi, how are you? It has been so long. How have you been? We have to meet this weekend. How about I call you around… beep.

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23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."

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  • what is a good voicemail

    Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.

    Set the days during which your holiday auto attendant operates. You can assign a holiday schedule created previously, or create your own holiday schedule for the auto attendant.
    You can create a list of up to 32 phone numbers and have them forwarded to another phone number, voice mail or do-not-disturb announcement.

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    Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.

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    If you leave us a message with your details, we will get back to you at the earliest possible time. Thank you for calling and have a good day.

    So it’s no wonder that small and mid-sized businesses miss a lot more calls than enterprise-level companies.
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    Website: https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts

    Help your business stand-out and make an impact by ordering a voiceover from Voicemail Office today!
    On the Basics page, enter the following information, and then click Next. 4

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Your voicemail greetings give you an excellent opportunity to give your brand a personality and provide you with opportunities to make callers aware of special promotions or new products. The trick, of course, is to get your message across in a clear, concise, and professional manner.

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Suddenlink Business offers phone service with features and options perfect for any small or medium-sized business. You get a system that will grow with your company and keep you connected with your customers and employees — all at an affordable price

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In 2016, Twilio surveyed 6,000 consumers across seven countries to understand how people prefer to interact with businesses. Their sample included 2,000 men and women from the US between the ages of 18 and 55. They found that the vast majority of people want to interact with businesses via messaging, where they don’t have to waste time waiting on hold, and they can still expect a quick response.

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Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.

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