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While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
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What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
Other features such as Call Forwarding, Find Me, and Enhanced Voicemail ensure customers can always reach you, even if you're working remote.
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”
5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
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"I was unhappy with our service provider for the on hold music – which is listened to by citizens calling 311, Access Calgary, or any other City service or facility. I reached out to a counterpart at WestJet and he referred me to On Air. I must say that the customer service I received from the onset at On Air was night and day from what I had previously been accustomed to. They are extremely responsive, and very customer focused. I even had a late request for some holiday music and I had a new playlist in my hands in less than 24 hours. Fantastic! And most of all, Thank you!" - Kelly Brown, Telecom Engineer, Voice and Video Solutions, The City of Calgary, Calgary, AB
These could be details about the hours you’re out of the office or how to reach the appropriate employee to assist the caller. Eliminate the need to repeat information when it can be automated. Having your business information readily available will save time and money.
To make it easier for you to record separate greetings for your specific target audiences that call in to you, we have a system that you can use to create unique call greetings and customize your messages for specific audiences.
Website: https://smith.ai/blog/28-business-voicemail-greetings-for-main-office-and-personal-numbers-formal-informal-modern-and-just-hilarious
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It only works if you sound like you're having a good day, though, and it's not appropriate for all business situations. If used incorrectly, this phone greeting can sound forced. If the customer is calling a support line because they're not having a great day, this greeting may be frustrating. 4. 'ABC Company.
You may also email us at [email]. If you would like one of our team members to call you back, please leave your full name, contact info and number after the beep. Good to hear from you!”
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
"These sound great. Thanks for the excellent service. We'll be using you again in the near future. Many thanks."
First impressions matter, and even if someone is familiar enough with your business to get on the phone and reach out, that first call can have a big impact on how they perceive your business.