After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
Is there an average wait of five minutes, but a live chat option online that may be more convenient for them? It’s ok to mention that, too. Anything that will allow you to best serve your customers should be mentioned upfront, because it gets them where they need to go as quickly as possible, which leads to happier customers in the end.
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The internal mailbox has the following storage limitations:
This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.
In the side panel, under Holiday Auto Attendant click Schedule.
25. "Hello! Thanks for reaching out to [company]. We're closed today for the holiday, and will reopen tomorrow. If you leave your name, number, and a brief message, we'll give you a call when we're back in the office. Thanks again, and have a great day."
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4.0 out of 5 stars Feature rich phone system, and complex for DIY. Decent system, returned and bought the 6 line phones as this set only had 2 lines. Setting up the other grandstream now, considerable setup time but I’m learning as I go. Has a lot of features, way more than we need for 6 person office. When answer first line after done talking, that line start making annoying beeping until another call. One of our phones stop working properly, not able to put on hold or transfer to another person just after a year of using when the warranty just expired. Telco Depot provided the best tech support that I have ever received. They helped me get set up in about 30 minutes and configured everything for me. They listened to my needs and made sure that I had the right solution and configuration in place to support my business. I rate telco depot 500 stars if I could. Isaak was amazing!
From the customer view in https://admin.webex.com, go to Services, and choose Calling > Features. 2 3
5. Voicemail Greetings For Vacation. As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
From the customer view in https://admin.webex.com go to Users and select the user you want to enable voicemail notifications for.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency.
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
Changes can be made to voicemail settings on the phone through the voicemail options audio menu only after the initial voicemail password has been set up in 8x8 Admin Console, Work for Desktop, and Work for Web. Please note: there is no "default" voicemail password. If you have forgotten your password, you can reconfigure it in Work for Desktop. Back to top How do I connect a Power over Ethernet Injector to my phone or base unit? How to Determine a Static IP Address to Set on IP Phone
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
If you leave us a message with your details, we will get back to you at the earliest possible time. Thank you for calling and have a good day.
It’s important that your voicemail makes a good impression and conveys professionalism to anyone who calls. Here at UniTel Voice, we specialize in helping business owners set up a virtual voicemail system that not only helps them sound professional but also keeps them connected with voicemail-to-email and voicemail transcription (voice-to-text) technology.