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As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
Our previous post on funny voicemail greetings got so much attention, we thought we’d continue the hilarity with even more of your favorite greetings that you can use. Here’s the latest batch: I have nothing to say to you. So leave a message. “Think fast!” *beep* Hi, you’ve reached _____.
In this quick guide, we’ll take a look at what makes a good business voicemail greeting, breaking it down into the elements that every voicemail greeting should contain.
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“In a world where the person you are trying to reach can’t answer the phone… there’s only one choice. Leave a message.”
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
17. “Hi, you’ve reached [your name, the office of X company]. We’re closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year’s, Fourth of July, day].”
As a part of branding and reputation of your business, one of the most underestimated details of your communication strategy is your company's voicemail greetings. Your business should be able to effectively explain your operating hours, right department to contact etc to your existing & potential customers without being boring or complicated.
Keep it simple, concise and to the point. Callers won’t need your life story, and won’t want to wait around for a 2-minute greeting to end just so they can leave a message. Don’t hide the details, tell them where you will be, when you will be there, or when you won’t be there, and how to get in touch.
A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
You can forward all incoming calls dependent on a set of criteria that you define.
“Thanks for calling us here at Sweet Cheeks Boutique! Who may I have the pleasure of speaking to and what can I do for you today?”
Order custom phone greetings online 24/7. Select a voice-over, enter your voicemail script then we’ll record and deliver your professional phone greetings.