You’re ready to write up the company greeting that your staff and call center agents can use to best serve your customers.
(This is why so many businesses use Numa to automate repetitive interactions—so every customer gets served.)
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Here are some great examples of professional voicemail greetings that you can use in your business!
Website: https://www.macrynvoicegreetings.com/macryn-voicemail-greetings-sample-scripts/
Everyone is always in a hurry, so giving them any relevant information or important navigation options upfront is going to be the best way to go. This is particularly important when the company greeting is used with an automation navigation system, where information isn’t as immediate. Can people dial an extension to get to their desired party? Let them know right away.
2. [DOWNLOAD] Pre Recorded Answering Machine Messages | updated! Casual, Fun Greetings Want to keep things light and simple while making your callers laugh when they hear your greeting?
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
Objective Applies ToProcedure Access Auto Attendant GreetingsUpload GreetingsRecord a New GreetingTest Your Greeting Objective Applies ToProcedure Access Auto Attendant GreetingsUpload GreetingsRecord a New GreetingTest Your Greeting
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
Website: https://www.wowforbusiness.com/docs/wow/product-support/voicemail-instructions.pdf
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
Allows emergency operators to automatically know the telephone number and address of the dialing party.
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
Add Specific Numbers—Forwards calls from up to 12 numbers that you define. 12
At Salon Allure in Huntsville, Alabama, manners and etiquette are paramount, says Owners Michelle McGough and Paula Lecher: "We are Southerners, and 'Yes, Ma'am' and 'No, Ma'am' go a long way here. This tradition implies manners and respect for one another. We require our employees observe this tradition through their words and deeds, and our customers smile when they are treated with this time-honored deference."