Professional business voicemail greetings are significantly different from ones you record for individual use and complete your professional business image. They’re more generic in nature and designed to provide information to the caller while ensuring they leave a message. Where possible, explain when you expect to return calls. Typically, they’re recorded for the following:
Lines can often get busy for companies that have several representatives. This reassures clients that someone will get back to them once they are free.
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Background noise can make it hard for the person calling in to understand your greeting. Limit the noise around when you record your message!
Business voicemail greetings should be informative. The first message the customer hears should have the company’s name so they can be sure they have reached the right number.
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You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
Hearing this message, the following things would have happened to your prospects: They would realize that they have reached the right person so no doubts of confusionThey would understand why the person isn’t available to take the callThere is a confirmation that the minute the person is available they will cater to the prospect which is why the prospects will actually leave their contact details
When choosing Always Forward or Selectively Forward, check the Send to Voicemail check box to forward all calls to an internal voicemail. The Send to Voicemail check box is disabled when an external number is entered.
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
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More than 100 professional voice actors are available to record your phone greetings, including bilingual options.
Many of our users don’t need calls routed to their phone, they just want a good virtual voicemail system. We can do that, too. Just set up your VirtualPBX account with multiple voicemail boxes for each user or purpose you need. Furthermore, we can route calls directly to voicemail, without ringing a phone first.
When no answer—This option forwards incoming calls to voicemail after a specified number of rings.
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