24.Hello, you’ve called [X company]. We are currently unable to take your call. Please visit our company website at [company website URL] to speak to chat with a representative, or email us at [X email address]. If you’d like us to call you back, please leave your name and phone number, and our team will get in touch with you within 24 hours.
An elegant and integral welcoming message is essential for your business regardless of what industry you are in. Before you rush into recording a voicemail greeting, we have put together a list of important points when it comes to your business' voicemails:
.
When no answer—This option forwards incoming calls to voicemail after a specified number of rings.
Optimum is the first landline telephone service provider in the U.S. to launch High Definition calling. HD calling is the next generation of voice technology that gives you less background noise, sharper sound quality and increased clarity in your phone conversations. To experience HD calling, customers and call recipients must subscribe to Optimum Voice and use HD-capable handsets.
Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
More than 100 professional voice actors are available to record your phone greetings, including bilingual options.
“Hey! You’ve reached us here at [XYZ company]. All our team is currently out of the office for the holidays. We’ll be back to work on [date] well-fed and therefore eager to speak with you!
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
Some company greetings happen through a voice recording, but when you’re using a service like PATLive, you’ll have a U.S. based agent answering every single call that you don’t take personally. This means that it’ll be an actual person giving this greeting instead.
Combine with a Business Intro Message to provide menu options and assist in telephone navigation. As opposed to the passive nature of Messages On Hold, voice prompts are interactive. They are designed to bring out a physical reaction from the caller, a call to action. And because voice prompts are directive, it’s important they’re concise, well written, and recorded by a professional voice artist.
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
Click Add to add it to your audio library Click Use the Audio
Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
21. Hello, this is [your name]. I’m not much of a phone person, so don’t bother leaving a message. Send me an email at [email address] and I’ll get back to you within 24 hours.
Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
Help CenterJoin a Test MeetingOnline ClassesBlogWebinars & Daily DemosIntegrationsWebex EssentialsWebex CommunityBusiness Continuity Planning * Email * First Name * Last Name Phone Home Services Call Tracking How It Works 800 Numbers Call Greetings Live Analytics Call Recording Dynamic Number Insertion Text Marketing Call Scoring Pricing Developer / API About Us About Call IQ Contact Us FAQs Blog Testimonials Account Login Request Demo
Here’s the final step of the company greeting: give your callers the next steps. If they need to do something specific to get what they need, mention it now. Let them know if they’ll need to make a selection from a menu, or have their account number or member ID ready. You’ve got their attention at the beginning of the call, whether they’re dealing with an automated recording or an actual person, so let them know what information you’ll need right off the bat– it will save everyone time in the process.