Add Specific Numbers—Forwards calls from up to 12 numbers that you define. 12
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
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In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
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Following the guest’s service at Charisma Inner Beauty in Wichita, Kansas, owners Robin and Bob Wolfe have an inspired way of following up: “To show our guests how much we appreciate them, our service providers are required to send a postcard to each new client. To connect the client to the experience they had in the salon, we spray the postcard with the Chakra Balancing Mist the client chose to experience during their service.”
Here are several tips to consider when setting up a professional voicemail greeting:
Lines can often get busy for companies that have several representatives. This reassures clients that someone will get back to them once they are free.
Since we like to give our customers what they want, we’ve been burning the midnight oil looking for a way to make personalized greetings that much easier to personalize.
10Hello, this is [your name]. I’m probably at home just avoiding someone I dislike. A funny way of telling someone you’re avoiding them without sounding offensive or having to pick their calls. Please speak very slowly, make it short, make it sweet, and I’ll deliver the message to them. Using other household appliances as stand-ins for the message center is cute and funny. This voicemail will warn callers not to bring drama, so you can save yourself the trouble of having to hear a message that was about to spoil your day.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
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We are under new management and will be hosting a re-opening on[date] where you can come and meet the team and have a chance to learn more about our enhanced [your service name].
Our male voice talent also has extensive experience in voice overs and a background in broadcasting. Known for his fresh and numerous voicing styles, he'll make sure that your messages or greetings are very much in line with the business branding.
This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.
From the customer view in https://admin.webex.com go to Users and select the user you want to enable additional voicemail settings for.