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Voicemail Office provides affordable voiceover talent for your voicemail greetings and on-hold announcements. Our professional voiceover artists have years of broadcast and telephone recording experience and their recordings will make an impact on your callers and help in building business trust. The best part is that our low rates make it possible for your company to sound just like any big corporation.

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Back in the day, voicemail was one of the most reliable ways to leave a message when you couldn’t get a hold of someone over the phone. But the way we use phones has changed dramatically over the last couple of decades, and voicemail has largely stayed the same.
On hold messages can be recorded for many purposes, such as promoting your business, answering FAQs or announcing important customer service information. It's important to be clear in the message you are trying to get across. Confusion leads to disengagement and reflects badly on the brand. Determining your callers' wait times is necessary to determine the required length of the on-hold message. Making the recording too short can lead to the message being played too many times. This can be repetitive and lose the caller's attention while they hold. .

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Note: To enable visual voicemail, ask your admin to make sure you are enabled for Exchange Unified Messaging, following instructions in the Configure Skype for Business Cloud Connector Edition guide. Missed call and message notifications
Rollover Hunting is a feature that is managed by the Account Manager or Phone Manager. It allows incoming calls to your primary phone line to roll over to the next available line and, if al l lines are busy or not answered, the call can roll over to voicemail. It will hunt through all lines in the group once to find an idle line. You can configure multiple hunt groups and the number of rings before the call is routed to the next li ne. Each hunt group must have a minimum of two lines and a unique primary number. There are three hunt sequence options:

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“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.

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9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.

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Professional voicemail greetings should be welcoming and friendly, but not too informal.

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    You can assign a business hours schedule created previously, or create your own business hours schedule for the auto attendant.

    Simply download the free phone greeting sheet, or click on #1 to get started. For any questions, check out our FAQ’s for voice mail greetings, or contact our professional phone greetings support team through our LIVE help desk or Leave us a message.
    Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.

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    An example of a voicemail greeting could be, "Hi, You have reached (business name). I'm sorry I missed your call. Please leave your name and best phone number you can be reached at. I will get back to you within 24 hours. Thank you."

    To change the number of times your phone rings before voicemail answers, please contact us and a representative will set your ring cycle.
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    You already know the importance of staying in touch with your customers, whether they’re down the street or across the ocean. More than ever expanding into international markets is necessary for many growing businesses - and Business Voice offers competitive per-minute rates so international calling doesn’t have to be expensive.

    7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
    Please leave your contact info, full name, and other details and I’ll call you back once I’m back in the [city/country/area]. Ciao for now!”

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    That said—as with any technological advancement—challenges and dilemmas can arise. Here are five common voicemail problems businesses face and solutions for them:

    Prepare for alpha test of Beep Software revision 1.05. Counting down to test: 5… 4… 3… 2… 1…
    “Thanks for calling us here at Sweet Cheeks Boutique! Who may I have the pleasure of speaking to and what can I do for you today?”

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Liam Neeson has been acting for decades but it was his recent role in the hit movie Taken that caught the attention of a younger audience. A self-proclaimed “first fan ever,” politely asked Liam on The Graham Norton Show to record her voicemail message greeting. Being the great guy that he is, the star humbly complied but added a fun and unexpected close to the recording.

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To learn more about Call Queue with Music On Hold or the Rollover Hunting feature, log in to the Optimum Business Account Center at optimum.net/business and click on the "Explore Optimum" link to watch the tutorial.

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Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.

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For many, a voicemail greeting is the first impression a customer gets for a business. You need to make sure your company’s message matches your company’s image, so putting some thought and effort into your voicemail greeting is imperative. Wondering what it takes to come up with a proper business voicemail greeting? Here are 8 keys to creating the perfect voicemail recording. Click To Tweet

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