Any Private Numbers—Forwards calls from private numbers.
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Hey guess who this is? You guessed it. Guess what you have to do now? You guessed it.
Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
50. Hi, this is the customer service center at [X company]. We’re sorry to have missed your call. Leave your name and number and the next available representative will call you back to assist you. Things to Include in a Voicemail Message Get the Caller to Leave Their Name and Phone Number
Of course, you NEED a voicemail greeting for the times your salon is closed at least. Here’s a checklist of best practices.
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8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
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Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
4. Vacation Day Voicemail Greeting. If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it.
Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
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