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For Platinum and Maintenance Contracted clients, please use your normal contact numbers and process to contact us throughout the holiday period. (Your SLAs continue through the break)
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2. Give them a short Introduction of your company such as name and location - if have multiple offices- as well as your office hours. Popular examples are:
EducationHealthcareFinancial ServicesGovernmentStart-UpsSports & EntertainmentDevelopersIT BuyerPartners
On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Skype for Business calls your voicemail and guides you to record a personal greeting.
Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.
- Thank you for calling (Company Name- San Francisco). You have reached us after our offices hours so please select from the following menu options to leave a message.
I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
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At Bella Salon and Day Spa in North East, Pennsylvania, owners Darlene Youngs, Cheryl Phillips and Stephanie Dowd, acknowledge that clients have a choice with their scripted greeting: “With all the choices you have, we truly appreciate you choosing us.”
“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
Let’s say you’re a restaurant owner and you want to greet all your suppliers by name when they reach your voicemail. Your suppliers are saved in your phone’s Contact list, so you could write a greeting like: Hi {FirstName} from {Company}, I’m out of the office this week, but please leave me a detailed message and I will return your call as soon as I am back next week.
When busy—This option forwards calls to voicemail when the user is already on a call.
As most of the team will be enjoying a well-deserved break [to rest and recover to be reenergised to serve your needs in 2021], a few of the team will be working remotely to help with any queries. So feel free to email the team via [email protected] for a (slightly delayed) response over the break.
Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
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