Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
2. Give them a short Introduction of your company such as name and location - if have multiple offices- as well as your office hours. Popular examples are:
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Work Phone — Cell Phone — Home Phone. If you have a voice mail system in the U.S. or Canada that you can call into to record a voice greeting — which is almost every phone — then you can easily upload your professional voice greeting using our Do-It-Yourself call attendant!
"Awesome job, your team are rock stars. Music and voices work well together, has nice flow/transition. Thank you for your service, Dave. "
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
We’re all familiar with this type of voicemail greeting. Simply put, a caller reaches you by dialing your number or extension directly. For an optimal personal voicemail greeting, be clear about who you are, the team you’re on, and when the caller can expect a callback. Unlike company and department voicemail greetings, you may not be able to configure a greeting for open and closed business hours. If that’s the case, use a general voicemail greeting that accommodates both scenarios.
This is created by individual staff for their specific numbers or extensions. It is a great voicemail greeting for business when you are away from your desk.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
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9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
It’s worth noting that BrightLocal did not include an option for messaging these businesses directly from the search results page. Google My Business rolled out a feature that lets text-enabled businesses prominently display this option within search results, and the survey would’ve been a lot more valuable if they included that. However, the feature is still relatively new, and it’s not very common to see text-enabled businesses taking advantage of this functionality yet. As it continues to normalize, texting will likely become the go-to way people reach out to businesses they find online.
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