Prospects want to feel confident that they have contacted a professional, that the company values their call, and they have made the right choice. So be friendly but not too blunt.
-Hello, caller. Your mission, should you choose to accept it, is to leave your name, number, and a short message after the tone. This message will self destruct. BOOM! (not followed by a beep)
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Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.
Get help with using your TELUS Office phone service with our collection of articles on call forwarding, star commands, voicemail options and other calling features.
For Calls To, select a number or alternative number from the drop-down so that calls are forwarded when a call is received to this number in your organization that you define. 13
For each assigned function, enter additional information or phone numbers and extensions to transfer calls. Edit a Greeting for a Business Hours Auto Attendant
Voicemail plays an essential role in business operations. It captures all the missed communications from your customers so your employees and departments can respond to them quickly.
Thanks for calling (our company). The office is currently closed. Office hours are 9am to 6pm, Eastern Time. Please leave a message at the tone and we'll call you back on the next business day. Thank you.
Your voicemail greeting should be clear, succinct and to-the-point. You don’t have to put your clients through a sales pitch when they are trying to just get some information about your service or product.
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A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
If you select All Calls, you cannot select the other two options. You can choose to direct to voicemail with both When busy and When no answer options together. Reset a User's Voicemail PIN
An example of a voicemail greeting could be, "Hi, You have reached (business name). I'm sorry I missed your call. Please leave your name and best phone number you can be reached at. I will get back to you within 24 hours. Thank you."
You’re ready to write up the company greeting that your staff and call center agents can use to best serve your customers.
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