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Website: https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts

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This after-hours voicemail greeting lets callers know they’re calling outside normal business hours.
5. Holiday Voicemail Greetings. Happy [X holiday]! You've reached [your name] at [X company]. I am currently out of the office, but please leave me your name, phone number, and the reason you are calling, and I’ll return your call after the holidays. .

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To configure your IVR (Interactive Voice Response) options with a brand-new audio file greeting at any time. You can record and select greetings to play on specific holidays in advance. Let callers know that your office is closed for a holiday. (See this article to set up a holiday schedule for your Auto Attendant.) Promote special sales and offers for callers to hear on selected dates, before the caller selects a menu option. Prepare special IVR instructions for callers on specific dates, when you anticipate a high call volume.
Calling your retrieval number — instead of your home phone number — is a faster way to listen to your messages remotely. You will be prompted immediately to enter your PIN and don't have to wait for your greeting to start.

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Calls to your phone line can simultaneously ring up to three additional phone numbers. The incoming call will be connected to whichever phone answers first.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.

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Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!

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Here are some great examples of professional voicemail greetings that you can use in your business!

  • what to say when answering a business phone

    “I don’t know who you are but if you don’t let my daughter go now, I will find you; I will kill you. Please leave a message.”

    1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
    Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings

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    Whether your goal is to reduce missed calls, spend less time on the phone, lower overhead costs, or provide a better customer experience, Numa is an excellent solution for businesses of all sizes. Numa gives your customers the choice to switch to a text conversation and then answers their questions via SMS.

    The longer it gets, the more likely your potential client will hang up because they are annoyed.
    “Hi, this is [name]. I’m either on another call or am away from my desk. Please leave your name, contact details, number and your reason for reaching out and I will get back to you as soon as possible. Thank you for calling.”

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    - Thank you for calling (Company Name). Our offices are currently closed in observation of the Easter Holiday. Please leave a message and your call will be returned when we return.

    So how do consumers interact with businesses over the phone? What do they want? What are businesses doing? What’s working well for other organizations?
    From the customer view in https://admin.webex.com, go to Users and select the user you want to reset the voicemail PIN for. 3

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    3. Thank you for calling GetVoIP, we are currently away due to the holiday, and our office will be closed from Monday the 12th, until Friday the 16th. We apologize for any inconvenience and look forward to serving you once we return. Please feel free to visit our website, GetVoIP.com, to learn more about how we can help.

    Directing calls to a personal cell phone. Presenting menu options for additional recordings about office locations, ongoing promotions, and other information. If you have a business VoIP phone system that offers an auto attendant feature, you should be able to create a phone menu fairly easily. Be sure to state which key the caller should press
    Easily download your recordings to your computer and use them with your telephone system. Many virtual telephone systems enable you to simply upload your files to their website.

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You don't have to be a large national business to make an impression with your callers. On hold messages are ideal for SME businesses to sound just as professional.

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Check for outages and troubleshoot problems with your home phone or internet service.

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While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.

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Assign different functions to each keypad number to direct your customers where they need to go when they enter a specific number on their phone. The menu that you set for after hours also applies to the holiday schedule.

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