Some research has shown that each time you leave a message, the chances of a callback go up about ten percent! Here’s how it works out: 1st voicemail = 11% callback rate. 2nd voicemail = 22% callback rate. 3rd voicemail = 33% callback rate. According to Zoominfo, the average callback rate after one call is just 4.8%.
If a customer hasn’t saved your number in their phone, they’re a whole lot less likely to listen to your message. They see there’s a voicemail, but if they don’t know who it’s from, they’re not going to listen to it. In eVoice’s 2013 survey, 82 percent of the respondents said they don’t listen to voicemails from unknown numbers.
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7. Frontier Voicemail Viewer. “Frontier Voicemail Viewer” provides a unified messaging experience. With it, you can easily control incoming calls. It sends you alerts whenever any new voicemail arrives.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
Welcome to Business 1300 where our mission is to make your business even more outstanding. Please hold the line and one of our representatives will be with you shortly.
To make it easier for you to record separate greetings for your specific target audiences that call in to you, we have a system that you can use to create unique call greetings and customize your messages for specific audiences.
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When announcement ends, caller will be prompted to hang up or press 1 to repeat the announcement
3. FreedomVoice. You get a 30-day free trial with FreedomVoice but you have the option of getting a vanity business phone number instead of a randomly assigned toll-free or local phone number.
*** IMPORTANT: If you have professional recordings already uploaded to your system YOU MUST CONTACT US FIRST before changing anything you these changes below may overwrite your day to day professional recordings. Call us on 1300 889 792 ***
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
More than 100 professional voice actors are available to record your phone greetings, including bilingual options.
Assign different functions to each keypad number to direct your customers where they need to go when they enter a specific number on their phone. The menu that you set for after hours also applies to the holiday schedule.
You can assign a business hours schedule created previously, or create your own business hours schedule for the auto attendant.