You may hang up after leaving your message or press the [key] for other options. Thank you for your call.
What are the Best Call Centre Greetings? · 1. “Welcome to Lego Customer Service. My name is [INSERT NAME]. · 2. “Good afternoon! You're …
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- Hi, this is (Company Name- San Francisco). Our offices are currently closed; our normal business hours are 9am to 5pm, Monday thru Friday. If you know your party's extension you may enter it at any time, or select from the following options.
For example, some companies may give each employee their personal phone number and voice mail, which means you should make your message more personal and individual. However, some organizations only have one phone number and an …
Here’s the final step of the company greeting: give your callers the next steps. If they need to do something specific to get what they need, mention it now. Let them know if they’ll need to make a selection from a menu, or have their account number or member ID ready. You’ve got their attention at the beginning of the call, whether they’re dealing with an automated recording or an actual person, so let them know what information you’ll need right off the bat– it will save everyone time in the process.
Website: https://business.comcast.com/help-and-support/voice/phone-business-class-voice-mail-overview
2. Greet the caller by name if you know them. If your phone has caller ID, you may know who is calling you before you answer. If they are your friend or acquaintance, feel free to greet them with a question of how they are doing. You can express happiness at hearing from them as well.Tip: Although caller ID will tell you whose phone is calling you, someone else could be using their phone. Try saying, “Hi Levi, how are you doing?”
Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number].
- Hi, this is (company name). We are currently unable to take your call so please leave your name, number, and a message so that we can contact you as soon as possible.
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
Some people might be willing to call you again later. But everyone else is either going to just give up or turn to one of your competitors.
Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.
Well scripted and produced professional phone prompts provide efficient navigation, valuable information, and answer frequently asked questions, freeing your staff to assist callers and grow your business.
46. Hello, you’ve reached [name], [job title] at [company]. I’m currently away from my desk or on another call. Please leave a detailed message so I can return your call as soon as I get back.
Well scripted and produced professional phone prompts provide efficient navigation, valuable information, and answer frequently asked questions, freeing your staff to assist callers and grow your business.