Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
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Any Private Numbers—Forwards calls from private numbers.
Browse client success stories, like our global outfitting of 350+ employees featured in this video.
Assign different functions to each keypad number to direct your customers where they need to go when they enter a specific number on their phone. The menu that you set for after hours also applies to the holiday schedule.
When Joe from ABC Suppliers reaches your voicemail, Voxist will identify his First Name and Company from your Contact list, and automatically generate this personalized greeting for him: Hi Joe from ABC Suppliers, I’m out of the office this week but please leave me a detailed message and I will return your call as soon as I am back next week.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
Assign an existing schedule—Select a previously created schedule from the drop-down menu.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
35. Hello, we’re wishing you all a happy [X holiday]. Our office is currently closed so our employees can celebrate with their loved ones. Please leave your name, number, and reason for calling and a member of our team will return your call when we reopen on [X date].
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
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4. Vacation Day Voicemail Greeting. If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it.
Here are some great examples of professional voicemail greetings that you can use in your business!
Your phone greetings should reflect your company’s personality. As with any other business material, the best practice is to maintain a consistent voice. Make sure that the greetings in place follow the same brand guidelines as your marketing and sales materials.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
The automated personalized greetings allow you to quickly create a voicemail greeting of your choosing that gets personalized to each of your callers. You no longer have to take the time to record individualized greetings, and, you no longer have to use your own voice in the greeting (it’s true, some users simply don’t like to use their own voice!). Never end up like Jason in this vidéo :