A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
Voicemail will be sent to your email instantly along with the caller ID, time and date.
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Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.
Please leave your message, along with a short message and I will get back to you.
Katy Gassaway and Jentry Petzold, owners of The Black Cat Salon & Spa in Kailua, Hawaii, says one of the most unique things about their salon is their hellos and goodbyes: ""Whenever anyone walks into or out of our salon, everyone, including everyone at the front desk and all the stylists, even those with clients, takes a moment to greet them or thank them. Our friendliness has actually startled some people!"
To allow callers to dial an extension without a menu prompt, check the Enable extension dialing without requiring a menu item check box. 7
-Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
Recruiting and hiring your salon's next generation of team members is perhaps your most important role in developing your long-term growth. Owner and Coach Evan Silver lends a helping hand by sharing his 7-step hiring process to help ensure you identify the best candidates for your cutlure. Salon Management Bookmark + Match Makers: How to Recruit and Retain Talent in These Turbulent Times
When guests call at the Aveda Institutes in Denver, Provo or Tucson—all owned by Dale Lemonds—they are greeted by the same sunny greeting: “It’s a great day at Aveda, how can I make you smile today?
STANDARD VOICEMAIL MESSAGE FOR ALL OTHER CMSD PHONES: • Every CMSD desk telephone and cell phone must be equipped with a voicemail greeting that is professional and concise and that conveys relevant and useful information to the caller. • All desk/cell phone voice mail greetings should include: o Name of employee. o Title of employee.
When people call your main company phone number, a professional sounding greeting helps you welcome callers, creating a great first impression and providing them with any instructions or information you want to share.
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.
Listening to a mailbox full of voicemail recordings can take valuable time out of your day. But hearing each one all the way to the end is necessary in order to get the information from it.
-Hi, you’ve reached _____________. Please leave a message after my kid stops (awkward moment of silence) owwwwwwwwwww that hurt!… continuing… after my kid stops hitting me in the back with his hockey stick! BEEP
When people call your main company phone number, a professional sounding greeting helps you welcome callers, creating a great first impression and providing them with any instructions or information you want to share.