Bryan Nunes of Blo in Raleigh, North Carolina believe it’s also important you know whom you speaking with, so he includes the name of the greeter in the script: “Thank you for choosing Blo, this is Tiffany. How may I assist you today?”
Professional phone greetings, prompts & messages on hold can be used for any company type and industry, from banking to medical.
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The SALON TODAY editorial team has been gathering what we felt were some inspired salon greetings and salutations and thought we’d share:
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If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
Upload the professionally recorded WAV file to use with the matching PBX feature. Replace Music On Hold with your own professionally recorded Messages On Hold.
“Hi, this is [name]. I’m either on another call or am away from my desk. Please leave your name, contact details, number and your reason for reaching out and I will get back to you as soon as possible. Thank you for calling.”
We'll give you upfront and honest advice on how the NBN will affect your business, and then when the NBN is available in your area, we will help you upgrade your internet & phone system to the NBN. No penalties. No surprises.
Solution: Poor sound quality is unlikely the fault of a reliable business voicemail service that uses VoIP technology, Baldwin says. So garbled voicemails are often due to callers’ poor mobile phone reception while leaving their message—and you may just need to call them back, assuming you can figure out their phone number. But if the problem does seem to be your voicemail, make sure you’re using a business phone and voicemail service that uses VoIP and not relying on, say, your mobile phone’s voice mailbox.
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
“Greetings, this is Science Officer Spock. Currently there are no lifeforms available to take your call but at the pre-arranged audio signal, please feel free to leave any verbal communication you feel is necessary. Live long and prosper.”
Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
Pick a language/accent that's right for your business, then select your voice to get started!
Not quite ready for your recording debut? No problem, the VirtualPBX Greeting Manager’s text-to-speech engine is a unique way to get your point across without having to record your voice.
The VirtualPBX Greeting Manager allows you to manage, upload, record, or order the Auto-Attendant or Company Name greetings you want, whenever you want. Using your Greetings Manager ensures that your customers know when you’ve changed your business hours during a holiday, if you’re running specials, or if you have a special message about the business itself.
First impressions matter, and even if someone is familiar enough with your business to get on the phone and reach out, that first call can have a big impact on how they perceive your business.