When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].
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This is my first time setting up my auto-attendant / phone tree and I’m not sure what to do. Can you help determine what we’ll need?
Polished voice greetings & voice prompts. Amazing Voice makes sure that your callers and audience only think of you as being warm, friendly and professional. Our experienced voice talents are not only ideal for auto attendant applications but also provide excellent narration services for …
Here, the ophthalmologist is not in a position to receive a call. However, he/she makes sure the patient’s need is addressed.
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To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
ProTip: When recording a business voicemail greeting, do a trial run and listen to your message once it’s recorded to make sure it sounds great.
2. Visual Voicemail & Missed Call Alerts – InstaVoice. InstaVoice is the only application on the market that allows you to manage not only incoming but also outgoing voice mail.
Years ago, eVoice surveyed consumers about whether or not they listened to their voicemail, and 67 percent of the respondents said they do not listen to messages that come from business contacts. They recognize the number and even have it saved in their phone, but they ignore the voicemail.
“In a world where the person you are trying to reach can’t answer the phone… there’s only one choice. Leave a message.”
Be unique in your voicemail greetings, add a human touch when creating the message.
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
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Business voicemail greetings should be informative. The first message the customer hears should have the company’s name so they can be sure they have reached the right number.
04You have reached the offices of [your company/business]. Our representatives are all currently engaged. If you leave us a message with your name and number, we will get back to you in the earliest possible time. Thank you for calling and have a good day. Lines can often get busy for companies that have several representatives. This reassures clients that someone will get back to them once they are free.