2. Greet the caller by name if you know them. If your phone has caller ID, you may know who is calling you before you answer. If they are your friend or acquaintance, feel free to greet them with a question of how they are doing. You can express happiness at hearing from them as well.Tip: Although caller ID will tell you whose phone is calling you, someone else could be using their phone. Try saying, “Hi Levi, how are you doing?”
With a small or mid-sized company, you have fewer staff dedicated to answering the phone, and fewer resources to invest in a phone answering service. In fact, the most recent government data indicates that 80 percent of US businesses are “nonemployers,” meaning a single person runs their own company and doesn’t have any employees.

Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
Your phone greeting is often the FIRST contact between a caller and your business. Making a great first impression can influence the callers decision to do business with you. Using our professional voice recording service for your business phone system will convey the professionalism of your company and establish instant credibility with your callers.