37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
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Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
You’ve probably heard people argue that most consumers want to talk to a real person on the phone. Nobody likes speaking out loud to an auto attendant and trying to guess what it can understand. But according to ZipWhip’s survey of 1,000 consumers, there’s a different channel most people would prefer to use for customer service: texting.
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
Set the days during which your holiday auto attendant operates. You can assign a holiday schedule created previously, or create your own holiday schedule for the auto attendant.
If you select All Calls, you cannot select the other two options. You can choose to direct to voicemail with both When busy and When no answer options together. Reset a User's Voicemail PIN
Keep it simple, concise and to the point. Callers won’t need your life story, and won’t want to wait around for a 2-minute greeting to end just so they can leave a message. Don’t hide the details, tell them where you will be, when you will be there, or when you won’t be there, and how to get in touch.
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
Website: https://startup.unitelvoice.com/professional-business-voicemail-greetings
Edit the Primary Phone Number and/or Extension. 5
1. Make sure to use positive and anti-cliche wording; write your message in your own words and unique to your company. Here are a few examples:
Many times, salon voicemail messages only take away from your remarkable customer service and without the wanted result: drive clients in for an appointment. This is why we do not recommend getting into this habit, even if we are fully aware it sometimes seems like the only available option.
Professional voicemail greetings should be welcoming and friendly, but not too informal.
-Hey! Sorry I missed your call. If you’re a telemarketer, then I’m definitely not sorry. If you’re not a telemarketer, then I’ll return your call as soon as possible.
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Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.