When you need to tell a client about a scheduling change, provide a quote, or send a billing reminder, you want to be confident that they’re going to get your message. If your email gets buried in their inbox or they miss your call, they’re not going to blame themselves when they show up in the wrong place at the wrong time or have different expectations for your service. They’re going to blame your business.
A virtual business phone system like Grasshopper can help you create a professional, reliable voicemail greeting. It includes instant response and custom greetings, as well as access to the Grasshopper Voice Studio and professional voice talent for a one-time fee of $75. Start a free trial to experiment with the platform and see for yourself.
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Insurance agents have to deal with large numbers of clients almost all through the year. So, they are extremely busy and cannot take calls of clients. For them resorting to voicemail messages become inevitable. Here is one instance of VOIP phone service for businesses like this:
It only works if you sound like you're having a good day, though, and it's not appropriate for all business situations. If used incorrectly, this phone greeting can sound forced. If the customer is calling a support line because they're not having a great day, this greeting may be frustrating. 4. 'ABC Company.
You can choose a voice that is best-suited for your business and can deliver a warm and professional greeting. Your callers don’t want to hear a cold and indifferent machine voice.
Once in the salon, staff at Blu Salon Aveda in Arcadia, California, Owner Kim Hansen offers both a unique greeting and a parting gift: “Our guests are greeting with a smile, hot scented towels, cups of comforting tea, or if it’s cocktail hour—Blue’s Cocktail of the Month. Within 48 hours of the service, clients are contacted and asked how they are enjoying their new look and offered a complimentary blowout to enjoy in the next two weeks.
Prospects want to feel confident that they have contacted a professional, that the company values their call, and they have made the right choice. So be friendly but not too blunt.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.
Some people might be willing to call you again later. But everyone else is either going to just give up or turn to one of your competitors.
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
Texting takes seconds. And in a text conversation, the entire dialogue can happen asynchronously. You don’t need both parties to be on their phones at the same time, and most people don’t expect an immediate response to a text message.
Assign different functions to each keypad number to direct your customers where they need to go when they enter a specific number on their phone. The menu that you set for after hours also applies to the holiday schedule.
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
-(Very long pause) Wait! Please don’t hang up! I want to hear what you have to say.
If you need a short or personal voicemail greeting for your business or cell phone, we detail the various uses of voicemail greetings, provide examples, and discuss how it can be implemented for your business needs.