The SALON TODAY editorial team has been gathering what we felt were some inspired salon greetings and salutations and thought we’d share:
Assign an existing schedule—Select a previously created schedule from the drop-down.
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Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3. For a Dial by Name directory, press 4. For our regular business hours, press 5. If you know your party’s extension, please dial it now. For all other inquiries, please stay on the line, and a representative will be happy to assist you. 5. Offering the Operator First
ProTip: When recording a business voicemail greeting, do a trial run and listen to your message once it’s recorded to make sure it sounds great.
The way the salon and spa makes a client feel can make a more important impression than the results of a new cut and color or a rejuvenating facial. How a guest is greeted on the phone, welcomed when they walk in the door, and eased through check out is an integral part of the service and plays and important part in whether or not the guest chooses to return.
If you choose Selectively Forward Calls, create a rule by clicking Add When to Forward or Add When Not to Forward. 8 9
Note: A line that is dedicated to an alarm, credit card, ATM or fax machine should not be included in a Rollover Hunt Group.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.”
The automated personalized greetings allow you to quickly create a voicemail greeting of your choosing that gets personalized to each of your callers. You no longer have to take the time to record individualized greetings, and, you no longer have to use your own voice in the greeting (it’s true, some users simply don’t like to use their own voice!). Never end up like Jason in this vidéo :
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
From the standard group mailbox menu, press “6-2-2” on your keypad to access the next activated extension mailbox. Can I access Cox Business Voice Mail through MyAccount? Can I receive voice mails as an email attachment?
A is for academics, B is for beer. One of those reasons is why we’re not here. So leave a message.
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
• Uniform Distribution: routes calls to the first available line in the group that has been idle the longest.
Features like Call Waiting, Rollover Hunting, and Call Queue with Music On-Hold ensure your customers never get a busy signal.
In the same 2016 report we cited above, Gartner claims their sources saw text message response rates as high as 45 percent. Need them to schedule an appointment? Done. Is there paperwork a client needs to fill out? Text them a link. Want them to fill out a review? Ask them in a text.